Gaya APA

Holtzclaw, E, V. (2013). Laddering Unlocking the Potential of Consumer Behavior (Crtakan 2013). New Jersey: Wiley.

Gaya MLA

Holtzclaw, Eric, V.. "Laddering Unlocking the Potential of Consumer Behavior". Crtakan 2013 New Jersey: Wiley, 2013. .