Gaya APA

Eliason, F. (2012). a Your Service; How to Attact new Costumers, Increase Sales, and Grow Your Business using simple Customer Service Techniques (Cetakan 2012). New Jersey, Canada: Wiley.

Gaya MLA

Eliason, Frank. "a Your Service; How to Attact new Costumers, Increase Sales, and Grow Your Business using simple Customer Service Techniques". Cetakan 2012 New Jersey, Canada: Wiley, 2012. .